The main timesaver is it offers the ability to go through the process on my own, rather than needing to ask someone for help. I refer to the documents when I help onboard (as I don’t have the steps memorized). I always appreciate how it lists steps in order, which role is responsible for each step, and additional links to follow based on the step you are on.

~ Courtney H

Without process documentation I do not think we’d be successful in onboarding new hires or anyone changing roles. As someone who has onboarded 5 account executives, all of whom have reached presidents club, I think we are a testament to the documentation being very important.

~ Ryan M.

“Daniella has improved all of our internal processes, documents, and organization. She is prepared with a plan, takes the initiative to set up time with the teams, and follows through on all follow-up tasks. She makes all of our lives easier. The kind of tasks she has taken the lead on are things our team has talked about doing but never seem to find the time. Daniella’s leadership has enabled these tasks to be completed with our full participation and input. Thank you for everything.”

~ Chris B.

“So much done in such little time with documenting processes! Daniella, thank you for all your hard work. Your efforts are appreciated and urgently needed. I appreciate how much ownership and pride you take in your huge responsibility of learning the business and then documenting it so that there is consistency and resources for everyone else. Thanks again”

~ Sysy C.

“Thanks for your continued questioning of processes/procedures in order to make them more easy to follow. Thanks for challenging my brain and getting all that information out. Thanks for your openness in our discussions. Thanks for listening, challenging, and implementing my concerns, the endless explanations, and all the potential solutions to make processes and procedures easier to understand and follow.”

~ Heike s.

“Consistently keeping the focus on the success of the projects and the team! Everyone's time was in high demand this year, but you always found time to help the business and stakeholders to be successful. Keep up with the great work!”

~ Beatriz D.

It saves a tremendous amount of time by being able to provide the document rather than have to outline all the ins and outs of the program in an email.

-Melissa E.